A: Tis is the most frequently asked question. Understandably so, fifacoinstrading is a professionally run business working throughout the week, we do not cut corners. For confirmation from our happy customers who have previously bought from us you can check out their genuine feedback by clicking on our Fief tab in the bottom left hand corner of your screen. As for payment protection, we use the most secured 2048-bit secured SSL encryption which means none of your payment details can be intercepted or decrypted.
Q: How do I buy FIFA 15 Ultimate Team Coins?
A: Well that's simple, select the amount of coins you wish to buy and add them to your cart. Proceed to your cart and review your order to make sure everything is correct and then continue onto the checkout. In the checkout stage you can either create an account with us or checkout with a guest account. On the opposite side of the billing section you will be asked for the details of the player you have listed on the market so you will fill in all the player's details (Ultimate Team Name and Player name) and continue to select your payment gateway with either Money Bookers or PayPal and complete your payment. As soon as your payment is complete we will receive your order and deliver your coins within 10 minutes maximum.
Q: How Many EA taxes?
A: Like in all Fifa Ultimate Team transactions, EA keeps 5% of the coins.
Q: You are out of stock, when will you have more?
A: We are rarely out of stock but in an unlikely case that we are then the chances are we're already contacting our sellers to purchase more for you to buy. After all, we're only the middleman between the buyers and sellers.
Q: What is the Payment and Shipping?
A: Payments are done thru PayPal and the shipping is free. You can pay with your PayPal account or with your credit card as a PayPal guest.
Q: Can I ask for refund if you didn't make the delivery in a timely manner?
A: Yes, you can. If we can not deliver it within 24 hours, we will refund your payment immediately. If you have any questions, please feel free to contact us.
Q: How long does it take to deliver my coins?
A: We deliver the coins as fast as humanly possible! We average delivery times between 5-30 minutes!
Q: What are the possible reasons for delay?
A: A delay in shipping can be due to various reasons such as technical errors like internet down-time and incorrect or insufficient information provided. Therefore, it is very important that you supply us with a valid email address. We will not give your information to a third party.
Q: I'm worried about the privacy of my details?
A: Client confidentiality is our top priority. Our company has imposed very strict rules with regards to disclosing or selling of any client information. Offenders will be charged and prosecuted in court for breaching of trust.
Q: How can I reach Live Chat Online?
A: You can always find Live Chat Online in the upper right corner of our website, just click the button and feel free to contact us anytime.